There is no doubt that there is value in being able to pick up the phone and call someone when you are in trouble, when a key staff member is sick or on holiday or leaves – but it is
All in all, the decision on how to manage your hotel cleaning services is not as straightforward as it might seem. Each hotel has a different personality, different needs and different objectives. There is no “one size fits all” solution.
When considering outsourcing, be clear about what your expectations are and set out objective standards against which these can be measured and reviewed. If your expectations are unrealistic, the company you are working with should be able to tell you