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Direct and hidden costs of hotel housekeeping – what they can tell you

Aug. 4, 2015 by

There is no doubt that there is value in being able to pick up the phone and call someone when you are in trouble, when a key staff member is sick or on holiday or leaves – but it is

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Outsourcing can help, but is it right for you?

Aug. 3, 2015 by

All in all, the decision on how to manage your hotel cleaning services is not as straightforward as it might seem. Each hotel has a different personality, different needs and different objectives. There is no “one size fits all” solution.

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5 simple principles to help you with managerial decisions for hotel housekeeping

Jul. 31, 2015 by

When considering outsourcing, be clear about what your expectations are and set out objective standards against which these can be measured and reviewed. If your expectations are unrealistic, the company you are working with should be able to tell you